EMPLOYEE ASSISTANCE PROGRAMS -

• 24-Hour Crisis Telephone Response
• Confidential Assessment and Counseling Services
• Referral Support, Tracking and Follow-up
• Critical Incident Response Network / (CISD)
• DFW and DOT Training and Development
• Orientation of Managers and Employees
• Supervisory-Leadership Training
• Management Communication and Consultation
• Work – Life Service Plan

WORKPLACE DEVELOPMENT SERVICES –

• Workplace Training & Education Catalog
• Strategic Planning for Small Businesses and NPOs
• Non-Profit Board Development

BEHAVIORAL HEALTH ACCREDITATION -

• CARF Accreditation Preparation Services

24-Hour Crisis Telephone Response
Professional telephone crisis counseling 24 hours/day, seven days a week.

Confidential Assessment and Counseling Services
Licensed, professional counselors deliver quality assessment and brief, solution- focused therapy in safe, confidential office locations. Our professional EAP counselors provide assistance with substance abuse, family problems, emotional concerns, addictions, relationship issues, depression, work-related issues and other personal concerns.

Referral Support, Tracking and Follow-up
Assistance with referrals for longer-term counseling or treatment based on client need, Follow-up and return-to-work assistance provided.

Crisis Management and Critical Incident Response / (CISD)
When a traumatic event affects your workplace, it is critical to the organization’s health to provide for crisis intervention and support for employees and management. Jorgensen Brooks Group delivers over 20 years experience with workplace crisis management. Our crisis management team provides onsite support and debriefing after critical incidents occur, including violence, fatalities, robberies, natural disasters, and other traumatic events that impact your employees. We deliver:

• 24 hours a day access to telephonic, online and on-site services
• Worldwide critical incident response and support services
• Immediate response time when necessary
• Critical incident management planning
• Post-trauma support and recommendations

DFW and DOT Training and Development
Jorgensen Brooks Group guides employers in the development of custom drug-free workplace policies and comprehensive drug-free workplace programs. We will assist you with any or all of the five basic components of an effective Drug-Free Workplace Program:

• Written Substance Policy
• Employee Education
• Supervisor Training
• Drug and Alcohol Testing
• Employee Assistance

Orientation of Managers and Employees
On-site and web-based EAP orientations provided for all managers and employees.

Supervisory-Leadership Training
Comprehensive Training for supervisors and managers on effective leadership skills and identification of troubled employees. We help managers and supervisors understand the roadblocks of effective supervision, and develop new skills for handling troubled employees and creating a high-powered work team.

Management Communication and Consultation
Telephone consultation and face-to-face services are customized for each experienced manager or new leader for assistance with difficult employees, assessment of communication effectiveness, challenging situations, crisis management, and identified special needs.

• EAP & DFW Policy and Procedure Development
• Corrective action interview preparation and training
• Supervisory coaching
• Team building consultation and facilitation
• Conflict management consultation and training

Work – Life Service Plan

To help balance the increasing demands of work obligations, family needs and day-to-survival, Jorgensen/Brooks Group Work/Life Benefit delivers an extensive array of education services, information and referral assistance to manage workplace, personal and family challenges effectively. Services are provided on-line through the Jorgensen/Brooks website or by telephone.

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WORKPLACE DEVELOPMENT SERVICES –

• Jorgensen/Brooks responds to the need for effective and cost-efficient methods of workplace management, personal growth, and performance improvement.
• Our skilled trainers have assisted large and small businesses, non-profit organizations, government entities, hospitals and behavioral health centers across the United States, Europe and Asia. In one center, a single Jorgensen/Brooks Group recommendation produced operational cost savings of over $20,000 per year. Jorgensen/Brooks Group workplace training and management support services are customized to meet the “soft skills” needs of businesses and work organizations.

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BEHAVIORAL HEALTH ACCREDITATION-

• Jorgensen/Brooks Group provides comprehensive onsite and offsite consultation and facilitation services to help behavioral health organizations prepare for and achieve CARF Accreditation. The Jorgensen Brooks Group team has served as CARF surveyors, trainer, and consultants for over 20 years.

CARF Accreditation Preparation Services
Consultation & Policy development

Complete CARF Survey Preparation
Mock Surveys for Behavioral Health programs

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